We are entering our third season – spring, summer and now fall – of COVID-19 and an unprecedented global pandemic. At each turn, we learn more about this virus and new ways to treat those infected, and how to better contain the spread.
By now, we are all familiar with the main ways to keep our community safe – hand washing, appropriate distancing and wearing a mask. We do this to keep ourselves and those closest to us from being exposed, and we do it to avoid unknowingly spreading the virus to others.
At Mayo Clinic, like other public spaces and places of business, many measures have been put into place to keep patients and staff safe, including wearing masks. Per Minnesota Gov. Tim Walz’s recent executive order, places of business can impose stricter guidelines than the statewide mask mandate. This is particularly important in a clinic and hospital setting, as many patients are already in a high-risk category for contracting the virus. If you are coming to a Mayo Clinic facility, please remember all patients and visitors will be required to wear a mask while on Mayo Clinic property.
We recognize that this can be frustrating, especially if you are not feeling well, and we appreciate your cooperation.
Details about preparing for in-person appointments can be found on the Mayo Clinic Health System COVID 19 website. If you call for an appointment, please note that the call volumes are high. If you hang up and call back, you will lose your place in the queue and may wait even longer. If you prefer to access your care without coming into the clinic, be sure to sign up for Patient Online Services (the Mayo Clinic patient portal) to message your care team and schedule a virtual visit for a number of primary and specialty care appointments.
We have a
Sumit Bhagra, M.D., chair, Southeast Minnesota Safety Management and Resources Team, Mayo Clinic.
Brian Whited, M.D., CEO of Mayo Clinic Health System in Cannon Falls, Lake City and Red Wing.